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Distance Education Library Services (DELS)

How to get Books and Articles Sent for Free!

If you are taking an online class or a class at one of our regional campuses, we will help connect you to materials in the library. If you are currently enrolled in an online or regional campus class, contact us and we will send you copies of journal articles and/or books from the University Libraries' circulating collection. (Services only pertain to assignments in online or regional campus classes.)

This service is FREE! This means you can get journal articles copied and emailed or mailed to you at NO COST! Books are also sent out at no charge (UP TO FIVE books per request), but the books must be returned to WKU Libraries within the normal check-out period or you will be charged overdue fines at the same rate as on-campus students. We will send along a self-addressed (but NOT stamped) envelope for you to use in returning books.

Turnaround Time

It will normally take from 24 to 48 hours to receive your materials. We will send your materials through e-mail, fax or mail. During peak times of the semester, the turnaround period may take longer. Requests are processed in the order they are received, so please plan accordingly. Please note that this turnaround time is only for articles we can email and for materials held in the WKU Libraries' collection.

How to Submit a Request

You may request items by Submitting our Online Form, calling 1-270-745-6117 or 1-270-745-4428.
You may also make a request by Fax at 270-745-6413, or by e-mailing dels@wku.edu. Whether using e-mail, fax, speaking to a person, or leaving a request on voicemail, the following information is required:

  • Name and Address
  • Location of the distance education campus class (i.e., Owensboro, Internet, etc.)

Information needed to request articles:

  • author & title of the article
  • volume/issue number
  • page numbers
  • date of the journal
  • Student ID number
  • Home and/or work phone numbers

Information needed to request books:

  • title of the book
  • author
  • call number

Special Services for Owensboro, Glasgow and Elizabethtown-Fort Knox Campuses

REGIONAL CAMPUS STUDENTS should use their local regional libraries in Elizabethtown-Fort Knox, Glasgow, and  Owensboro for information and research assistance, but may call or fax the Distance Education Library Services Office with specific citations for journal articles and books. The Glasgow, Owensboro, and Elizabethtown-Fort Knox regional libraries each have a full-time librarian. Courier services are available between the Helm-Cravens Library and the regional campus libraries. Materials may take three to five days for courier delivery. Either books, DVDs, CDs, or articles can travel back and forth by courier.

Access to Database Training over the Internet for Distance and Internet Users

Getting started at the library: The Basics.

Who's Who in Distance Education Library Services?

Distance Education Library Services Hours:

Monday, Thursday                                     9:30 a.m. - 9:30 p.m.
Tuesday, Friday                                         10:30 a.m. - 10:30 p.m.
Wednesday                                                9:00 a.m. - 5:00 p.m.
Saturday - Sunday                                     Closed

*Holiday and interim hours vary.  Please call ahead.

Summer Session Hours

Monday - Thursday                                    9:00 a.m. - 9:00 p.m.
Friday                                                          9:00 a..m. - 1:00 p.m.
Saturday - Sunday                                             CLOSED

May 27 (Monday, Memorial Day)                      CLOSED

JULY 4-6 (Independence Day Observed)        CLOSED

The DELS Office also has an answering machine for late, early, or weekend calls. For fastest service, please leave all the information listed under How to Submit a Request.

Fax Number: (270) 745-6413
E-mail address:  dels@wku.edu
Toll Free Phone number: 1-270-745-6117; 1-270-745-4428

To use the library's databases, go to http://libguides.wku.edu/databases.

Some of the links on this page may require additional software to view.

 Last Modified 6/12/18